Shipping policy
Thank you for shopping with Emporio. We are committed to delivering your order safely and as quickly as possible.
Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
- Estimated delivery time is 3–7 business days, depending on your location and courier service.
- Delivery times are estimates and may be affected by weather, holidays, or other unforeseen circumstances.
Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
- Any free shipping offers will be clearly mentioned on our website.
Order Tracking
- Once your order has been shipped, you will receive a tracking number (if available) through email or SMS so you can track your shipment.
Incorrect Shipping Information
- Please ensure that your shipping address and contact details are accurate before placing your order.
- Emporio is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Delayed or Lost Shipments
- While we work with reliable courier partners, delivery delays may occasionally occur.
- If your order has not arrived within the expected delivery period, please contact us, and we will assist you in tracking your shipment.
Damaged Packages
- If your package arrives damaged, please contact us within 48 hours of receiving your order and provide clear photos of the damaged package and product.
Contact Us
If you have any questions about our Shipping Policy, please contact us:
Emporio
Email: shayan1782010@gmail.com
Phone: +92 320 9450604